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1/07/2021

We are experiencing very high volumes across Australia due to the restrictions across the country.  Our trucks are full on many legs at least 3 weeks in advance.  We strongly encourage you to get in touch with us before booking the transport to avoid cancellation fees and disappointment.  We are all doing our best during these times and appreciate your patience

5/01/2021

January through to May is peak period within the motorcycle industry and that flows through to the motorcycle transport industry.  Our trucks have set schedules and they generally fill at least 1-2 weeks in advance of pickup - particularly during these peak periods.

We strongly encourage all of our customers to email or call us for next available dates PRIOR to booking.  Cancelled bookings incur cancellation charges of at least $150.  A lot of work goes on in the background to allocate bookings onto trucks - there's scheduling, consignments, finances, administration and a plethora of work.  Please check with our team by emailing us for next available dates at bookings@bikelogistics.com.au prior to booking to avoid disappointment.  Thank you

23/11/2020

With only 4 transport weeks left before Christmas and with the high demand for moving motorcycles we cannot guarantee delivery prior to Christmas.  Our trucks are currently booked at least 2 weeks in advance and for some runs even longer.  Please call our office for next available dates prior to booking to avoid disappointment and cancellation fees.  

6/08/2020

With the implementation of Stage 4 restrictions in Melbourne, we are seeing a very high volume of motorbikes moving and an unprecedented number of  freight requests across Melbourne and Australia more broadly. 

Freight and transport will continue to operate everywhere including Melbourne and Victoria.  However, due to the high volumes of transport requests we are seeing (which are unprecedented) we are working tirelessly to ensure that we can still continue to service our clients whilst at the same time keeping our staff protected.

DELAYS IN TRANSIT:  Our vehicles are seeing delays primarily in and out of the Perth/Adelaide and going from Melbourne to Sydney, Brisbane and FNQ.  Most trucks move through Melbourne.  This is the way that freight works and it's something that can't really be changed.With restrictions down to 25% of staff working in the depots in Melbourne this means less man power to load and unload vehicles...which means delays.  We are all doing our best to move through these freight volumes as quickly as we can but we must abide by the laws in each jurisdiction.  It's a  moving beast and we all just have to be patient.

Our office team is working remotely and there's no better way to put it other than...we are under the pump!  If you can send requests via email including for tracking we would appreciate it...bookings@bikelogistics.com.au.  If you need to call we are still here on 1300 45 54 64 but there may be some delays.  And please be patient with our team.  We have had to hire new staff (how good is that in a crisis?!) but they are new and learning.  We are all doing our best so please be patient and polite.

OFFICE HOURS:  We have changed our office hours to 9am-4.30pm Mon-Fri to give our team enough time to catch up on emails and go home and get prepared for lock down.  

And finally, thank you all our amazing customers, staff, driving team and partners...we are all in this together.  Stay safe and healthy and ride safe!

8/06/2020

It's a public holiday in Melbourne where our office is located and as such the office will be closed on Monday 8 June.  We will be re-opening at 8.30am on Tuesday 9 June 2020.  If you would like to get in touch, please send us an email to bookings@bikelogistics.com.au and we will reply on our return on Tuesday.  Thank you

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