Terms & Conditions

TRANSURF CONSULTANTS trades as BIKE Logistics.

BIKE Logistics facilitates the transport of motorbikes between any two places located anywhere in Australia using contracted carriers.

BIKE Logistics does not guarantee delivery times or promises made by their contracted carriers. Vehicle transit times are provided by the individual contracted carriers and are estimates only. Transit times may vary due to peak periods, acts of nature and backlogs etc. Do not plan holidays, trips and/or meetings etc using estimated transit times.

All motorbikes travelling into WA go through a quarantine process which is a legal requirement. This may hold up the delivery of a vehicle for a period of up to 12 hours.

BIKE Logistics use contracted carriers and accepts no responsibility for any of their actions, suggestions or their failure to deliver to their agreed terms. BIKE Logistics can not and will not accept any responsibility for the outcomes of their contracted carriers. BIKE Logistics can not and will not be held liable for any of the business practices of their contracted carriers.

All prices quoted by BIKE Logistics include fuel levy, GST and Transit Warranty - (if provided) by the contracted carrier. You are bound by the individual contracted carriers terms and conditions. Please refer to their individual terms and conditions of carriage and warranty details. A copy may be provided on the reverse side of their condition report and/or transit paperwork. Please contact BIKE Logistics immediately should you wish to increase the warranty value for your bike or you would like to organise your own transit insurance/warranty.

All warranty claims must be addressed directly with the contracted carrier/s and not BIKE Logistics. BIKE Logistics is not liable and accepts no responsibility for any loss or damage to your motorbike while in transit with their contracted carriers. Please note that an excess may apply. Should you have any questions or concerns regarding the warranty cover, please contact the carrier/s directly for their full Terms and Conditions.

All motorbikes must travel empty of all personal possessions otherwise motorbikes will not be transported. This includes bike helmets, jackets and sunglasses etc. Please advise BIKE Logistics immediately should you require assistance with transporting of personal possessions.

All motorbikes booked as rideable must have brakes, battery and wheels/tyres in full working order and all Perspex visors must be intact. Please advise BIKE Logistics immediately should your motorbike not meet any of the above-mentioned requirements or you have any questions relating to this. Motorbikes deemed as non rideable require specialised carriers who utilise tilt trays and winches so it is vitally important that you advise BIKE Logistics immediately should you think your motorbike may be deemed a non-rolling or non-runner.

Transport must be paid in full to BIKE Logistics before BIKE Logistics will arrange and confirm transport with their contracted carriers.

Booking cancellations attract a $80.00 cancellation fee. Further charges may also apply for futile collections or motorbikes deemed as non rideable.

BIKE Logistics reserves the right to change or amend any of our Terms and Conditions without notification.

BIKE Logistics reserves the right to cancel or decline bookings at any time without explanation.

By submitting a quote request with or sending an email to BIKE Logistics or any site associated with the Transurf Group of Companies, you are agreeing to receive unsolicited emails on future promotions, services and/or products from any of their Companies.